Delivery and Returns

Delivery & Returns

Delivery

We now deliver worldwide! If your country is not listed as a Country/Region in our shipping address section then please email info@valdaorganic.com and we'll send you a special delivery.

Delivery to the Republic of Ireland and Northern Ireland takes 3 - 5 working days from confirmation of payment. 

Valda Organic product shipments are sold subject to availability. Delivery dates are approximate, any delay may be outside of our control. 

Damaged Goods

Customers must inspect the goods within 7 days of receipt. Products will be deemed to have been accepted unless you notify us within 7 days that the products are damaged.

Notification thereafter will deem the products acceptable and refunds will be subject to review by Valda Organic.

We want you to receive your Valda Organic products in first class condition.  We will refund or exchange any of our products received that are damaged or in less than perfect condition. We request that you kindly return damaged items to Valda Organic in their originally shipped package within 10 days of receiving them:

Valda Organic,

Pembroke Hall,

38-39 Fitzwilliam Square,

Dublin D02 NX53

 

 

Taxes & Import Duty

All taxes and import duties are the responsibility of the buyer on all international purchases.

 

Refund Policy on Returns

Returns should be posted to the above address within 10 days of receipt. Where the rejection of the goods is due to a defect or discrepancy in the order, you’re entitled to a full refund or replacement.

The credit or debit card for the purchase will be credited fully with the purchase and delivery cost. The products in question must be returned to Valda Organic prior to the refund being made and / or the product being replaced. Please ensure you keep a copy of your returned product receipt to Valda Organic as we cannot guarantee third party deliveries...

Cancellations

Cancellations only apply prior to dispatch. If the product has been shipped the transaction cannot be cancelled. The Customer is wholly liable for the full payment.

Please make any cancellations by calling Tel: +353 15242447 or email info@valdaorganic.com